1. Definitions & Parties

For the purposes of these Terms and Conditions:

“Confucius Education” refers to the tutoring, coaching and consulting service owned and operated by Dylan Schonké, including all associated branding, websites, materials and any authorised tutors working under the brand.

“The Tutor” refers to:

a. Dylan Schonké, and

b. any associate tutor, consultant or subcontractor appointed or authorised by Confucius Education to deliver sessions on its behalf.

“The Client” refers to any individual, parent, student, professional or organisation who books, attends or pays for any service. 

“Services” include, but are not limited to: tutoring across all university subjects, academic mentoring, mathematics, finance, economics, accounting, business subjects, career coaching, interview preparation, personal statement support, start-up advisory, consulting, Human Design guidance and all related educational or strategic services.

“Session” means any meeting, call, lesson or appointment booked between the Tutor and the Client.

“Package” refers to any prepaid bundle of 5, 10, 20 hours or any customised number of hours.

“Working Hours” refer to Monday to Friday, UK time, excluding weekends and UK public holidays.

“Consumer” means an individual acting for purposes wholly or mainly outside their trade, business, craft or profession.

“Business Client” means a person or organisation acting for purposes relating to their trade, business, craft or profession.

2. Scope of Agreement

2.1 These Terms and Conditions govern all tutoring, coaching, consulting and related Services provided by Confucius Education.

2.2 By making payment for any Session, Package or Service after being provided with these Terms and Conditions, the Client confirms their acceptance of these Terms and enters into a binding contractual agreement with Confucius Education, subject to applicable statutory rights.

2.3 Booking, attending or using any Service may also constitute acceptance of these Terms where they have been adequately brought to the Client’s attention before the contract is concluded.

2.4 These Terms apply whether Services are delivered by Dylan Schonké or an authorised associate tutor, consultant or subcontractor.

2.5 Where the Client purchases additional Sessions or Packages, the Terms and Conditions provided before that purchase shall apply to the new contract unless otherwise expressly agreed.

2.6 No amendment or exception to these Terms shall be binding unless expressly agreed in writing by Confucius Education, except where required by applicable law.

3. Booking Policy

3.1 Session Duration 

• The minimum booking duration is 1.5 hours unless a shorter session is expressly agreed by Confucius Education.

3.2 Booking Confirmation

A booking is not guaranteed until Confucius Education has confirmed the agreed appointment and received the required payment, unless otherwise expressly agreed in writing.

3.3 Tutor Availability

Confucius Education reserves the right to determine Tutor availability, adjust schedules and propose alternative appointment times where reasonably necessary. Clients are responsible for booking Sessions sufficiently in advance and cannot require availability outside the Tutor’s published or agreed schedule. Any rescheduling or substitution of an associate tutor shall be handled reasonably and shall not affect applicable statutory rights.

3.4 Late Arrivals and Technical Difficulties

a. Clients are responsible for joining confirmed Sessions punctually and ensuring that their internet connection, equipment and software are functioning appropriately.

b. Where a Client arrives late, the Session will ordinarily conclude at the originally scheduled time. Confucius Education is not obliged to extend the Session or provide additional time without charge.

c. Where technical difficulties attributable to the Client prevent or interrupt a Session, Confucius Education will make reasonable efforts to continue the Session or agree an alternative arrangement.

d. Where technical difficulties attributable to Confucius Education materially interrupt a Session, the affected time will be rescheduled, credited or otherwise remedied as appropriate.

e. Nothing in this section limits the Client’s statutory rights.

4. Payment Terms

4.1 All payments must be made in advance to confirm a booking.

4.2 Accepted methods: bank transfer, Revolut, Wise, Stripe or other approved methods.

4.3 All prepaid Packages are valid for 3 months from the date of payment, unless a different validity period is expressly agreed in writing. Clients are responsible for scheduling and completing their Sessions within this period. Confucius Education will provide reasonable booking opportunities during the validity period. Any extension is subject to written agreement, without prejudice to applicable statutory rights.

4.4 Invoices may be issued upon request.

4.5 Confucius Education reserves the right to suspend future Services where an agreed payment remains outstanding, subject to applicable law and any existing contractual obligations.

5. Refund & Cancellation Policy

5.1 Prepaid Packages

a. All prepaid Packages are purchased for the purpose of receiving the agreed Services within the applicable validity period.

b. Except where required by applicable law or expressly agreed in writing, Clients are not entitled to cancel a Package and obtain a refund solely because of changes in personal availability, workload, academic schedules, travel arrangements, financial circumstances or loss of interest.

c. Where a Client requests early termination of a Package outside any applicable statutory cancellation period, Confucius Education reserves the right to retain payment for Services already delivered and recover reasonable losses arising from the cancellation, subject to applicable consumer protection law.

d.  Prepaid Packages are purchased as a commitment to receive the agreed Services within the applicable validity period and are not intended to operate as freely refundable credit balances. Unused hours are not automatically refundable, transferable or exchangeable. Any refund or other remedy shall be determined in accordance with these Terms and applicable statutory rights.

e. Packages and unused hours cannot be transferred, resold or assigned to another person without prior written approval from Confucius Education.

f. Nothing in this section excludes or restricts the Client’s statutory rights, including rights arising from Services not performed with reasonable care and skill.

5.2 Client Cancellations

a. Clients must provide at least 24 hours’ notice to cancel or reschedule a confirmed Session.

b. Where less than 24 hours’ notice is provided, Confucius Education reserves the right to charge up to the full agreed Session fee, or deduct the corresponding hours from a prepaid Package, to the extent that the charge is fair and proportionate to the circumstances and reasonably reflects the loss caused by the late cancellation.

c. Sessions cancelled with at least 24 hours’ notice may be rescheduled without an additional cancellation charge, subject to Tutor availability and Package validity.

d. Failure to attend a confirmed Session without notice may result in a cancellation charge calculated in accordance with Section 5.2(b).

5.3 Tutor Cancellations

a. Where the Tutor is unable to deliver a confirmed Session due to illness, emergency or unforeseen circumstances, Confucius Education will offer a reasonable alternative appointment without additional charge.

b. Sessions cancelled by the Tutor shall not be deducted from the Client’s prepaid Package.

c. Where Confucius Education cannot provide the agreed Services within a reasonable period, the Client may be entitled to an appropriate remedy, including a refund where required by law.

5.4 Expiry of Hours

a. All prepaid Package hours must ordinarily be used within the agreed validity period.

b. Clients are responsible for arranging Sessions sufficiently in advance.

c. Unused hours remaining after the expiry date will ordinarily lapse, provided that the expiry provision is fair in the circumstances and Confucius Education has offered reasonable opportunities to use the purchased Services.

d. Extensions may be granted at the discretion of Confucius Education or where required by applicable law.

e. Expiry does not remove any statutory entitlement to a refund or other remedy.

5.5 Statutory Cancellation Rights

a. Where a Client enters into a qualifying distance or off-premises contract as a Consumer, they may have a statutory right to cancel the contract within 14 days without providing a reason.

b. For qualifying service contracts, the cancellation period ordinarily expires 14 days after the day on which the contract is concluded.

c. Consumers may exercise their cancellation rights by notifying Confucius Education of their decision to cancel through a clear statement sent by email or another accepted communication method. A model cancellation form will be made available, although its use is not compulsory.

d. Where a Consumer expressly requests that Services begin during the statutory cancellation period, Confucius Education may be entitled to charge a proportionate amount for Services supplied before cancellation, provided the applicable statutory requirements have been satisfied.

e. Where Services have been fully performed during the cancellation period, the statutory cancellation right may be lost only where the applicable legal conditions have been met, including the required prior express request and acknowledgement.

f. Acceptance of these Terms through payment does not, by itself, constitute an express request for early commencement or an acknowledgement that statutory cancellation rights will be lost.

g. Nothing in these Terms limits or excludes any statutory cancellation rights available to Consumers.

h. Where applicable, Confucius Education will provide Consumers with the statutory cancellation information and model cancellation form before the contract is concluded. These documents form part of the pre-contract information provided to the Client. Any statutory cancellation rights shall operate independently of the contractual cancellation and rescheduling provisions set out in Section 5.2.

6. Conduct, Materials & Intellectual Property

6.1 The Tutor will deliver professional service in good faith but does not guarantee exam results, job offers, admissions or performance outcomes.

6.2 Clients must attend sessions on time and ensure proper internet, equipment and preparedness.

6.3 All original documents, templates, spreadsheets, teaching materials, notes, frameworks and proprietary resources created or supplied by Confucius Education remain its intellectual property or that of the relevant rights holder. Clients receive a personal, non-transferable licence to use materials supplied for their own educational or professional purposes, unless otherwise agreed in writing.

6.4 Recording of sessions is prohibited unless explicitly permitted by the Tutor.

6.5 When services are delivered by an associate tutor, all rights, ownership and liability remain with Confucius Education.

6.6 Offline Work and Document Reviews

a. Services may include work performed outside scheduled live Sessions, including CV reviews, cover letter corrections, personal statement feedback, interview preparation, research, written reports and other agreed educational or consulting activities.

b. Where agreed in advance, time spent performing offline work may be deducted from the Client’s prepaid Package or charged separately at the applicable agreed rate.

c. Confucius Education will communicate the scope of chargeable offline work, the applicable hourly rate or billing method, and any agreed estimate before commencing the work.

d. Where additional work is required beyond an agreed estimate or limit, Client approval will be obtained before incurring additional charges.

e. Clients are responsible for providing accurate information, submitting documents sufficiently in advance and complying with relevant application or examination deadlines.

f. Turnaround times and revision allowances shall be agreed according to the nature and scope of the work.

g. Confucius Education does not guarantee acceptance of any application or a particular academic or professional outcome.

h. Where offline work is charged against a prepaid Package, Confucius Education may provide a record of the time spent and the corresponding deduction from the Client’s remaining Package balance upon reasonable request.

7. Communication Policy

7.1 Communication is conducted primarily via email or WhatsApp.

7.2 Confucius Education ordinarily responds to communications during Working Hours. No immediate response time is guaranteed unless expressly agreed.

7.3 The Tutor does not respond during weekends, as notifications remain off.

7.4 Urgent matters cannot be guaranteed outside scheduled sessions.

7.5 Clients must respect the Tutor’s working schedule.

7.6 Clients are responsible for submitting time-sensitive requests sufficiently in advance. Confucius Education is not obliged to accept urgent work or provide Services outside its normal availability.

8. Use of Website & Online Platforms

By accessing www.confucius-education.co.uk, the Client agrees not to:

• copy or modify website content

• republish or redistribute materials

• use any content commercially

• decompile or reverse engineer any element

Confucius Education may update its website content and policies periodically. Amendments to contractual Terms shall apply to future purchases unless otherwise expressly agreed or lawfully permitted.

9. Liability

9.1 Confucius Education will provide Services with reasonable care and skill, in accordance with applicable legal obligations.

9.2 Confucius Education does not guarantee any particular academic result, examination grade, university admission, employment offer, interview outcome, professional advancement or commercial result.

9.3 Clients remain responsible for their own academic and professional decisions, applications, deadlines and use of advice or materials provided.

9.4 Confucius Education shall not be responsible for losses arising solely from circumstances outside its reasonable control, provided that it has complied with its contractual and legal obligations.

9.5 Where reasonably practicable, technical interruptions or scheduling difficulties affecting the delivery of Services will be addressed through appropriate rescheduling, continuation of Services or another suitable remedy.

9.6 Subject to Section 9.7 and applicable law, Confucius Education’s liability for losses arising from a particular Service or Package shall be limited to the amount paid for that Service or Package, to the extent that such limitation is fair, reasonable and legally enforceable.

9.7 Nothing in these Terms excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of statutory consumer rights, or any other liability that cannot lawfully be excluded or restricted.

10. Data Protection & Privacy

10.1 Confucius Education complies with UK GDPR.

10.2 Personal data will be processed in accordance with applicable data protection legislation and the Confucius Education Privacy Notice, which explains the purposes and lawful bases of processing, applicable data-sharing arrangements, retention periods and individuals’ data protection rights.

10.3 Materials and screenshots are protected content.

10.4 Sessions may not be recorded by the Client without permission.

11. Governing Law 

These Terms and Conditions are governed by the laws of England and Wales. Subject to any mandatory consumer protections or jurisdictional rights that apply, the courts of England and Wales shall have jurisdiction over disputes arising from these Terms.

12. Acceptance of Terms & Conditions

12.1 By making payment for any Session, Package or Service after receiving or being given adequate notice of these Terms and Conditions, the Client confirms acceptance of the Terms applicable to that purchase.

12.2 Payment following the provision of these Terms constitutes acceptance of the contractual conditions governing the purchased Services, subject to applicable statutory rights.

12.3 Clients are responsible for reviewing the Terms and Conditions provided before payment. Any questions concerning the Terms should be raised before completing the purchase.

12.4 Acceptance of these Terms does not constitute a waiver of statutory consumer rights or replace any separate express consent, request or acknowledgement required by law.

13. Amendments to These Terms

13.1 Confucius Education may update or modify these Terms at any time.

13.2 The most recent version is always available on the website.

13.3 Updated Terms and Conditions shall apply to new bookings and purchases made after the effective date of the revised Terms. Existing contracts shall remain subject to the Terms applicable when they were concluded unless an amendment is expressly agreed or otherwise lawfully permitted.

13.4 Clients are encouraged to check periodically for revisions.